Windows XP Service Pack 2 Update failure

NXC · Guest

I'm trying to install Windows XP service pack 2 to no avail. During
installation process, I received the following error message,,,"Service Pack
2 Setup could not backup registry key HKCR\.DVR-MS to file
C:\\WINDOWS\$NtServicePackInstall$\reg00013. 5:Access is denied.

Would anyone know what this is and how this could be resolved? Thanks

NXC

Google · Sponsor

ladyeleanor · Guest

"NXC" wrote:

PA Bear · Guest

Log-on as Administrator and disable your anti-virus application before
attempting to install WinXP SP2.

Windows XP Service Pack 2 Problem Solver:
http://winhlp.com/WxSP2.htm

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783
--
WinXP-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsxp.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

NXC wrote: