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Windows Defender Registry Key HKEY_USERS

 
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Thia
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PostPosted: Thu Mar 06, 2008 12:08 am    Post subject: Windows Defender Registry Key HKEY_USERS Reply with quote

I hope someone can help me with this. I have had a number of issues related
to Windows Defender and Windows Automatic Updates, and despite Microsoft
logging on to my computer umpteen times and trying to overcome this, am still
having issues with this. I was informed that I needed to contact my laptop
manufacturer and find out how to do a clean install and reinstall everything.
I am doing an online course right now and do not want to take this drastic
step unless I absolutely must.

I want to ask a few more questions of those who may know the answer to my
question. I went into the registry and looked at the key for Windows
Defender, as noted above in the subject line, and discovered this:

under the Run (folder)
ab (Default) REG_SZ (value no set)
ab Update Manager REG_SZ the data here points to an
update program for an anti-virus program (Norton) that my ISP provides to use
their email program. Their email program uses Yahoo.

I do not think this is correct and may be the reason I am not able to use
either Windows Defender or the automatic update in Windows.

Can anyone give me the correct data to enter here? I would be eternally
grateful!
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PostPosted: Thu Mar 06, 2008 12:08 am    Post subject: Advertisement

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PA Bear [MS MVP]
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PostPosted: Thu Mar 06, 2008 12:45 am    Post subject: Re: Windows Defender Registry Key HKEY_USERS Reply with quote

Quote:
...I have had a number of issues related
to Windows Defender and Windows Automatic Updates

What issues?

Did you open a free support incident with MS PSS about these issues?

Do you have a Norton application installed? If so, is your subscription
current?
===========================
Microsoft has established separate newsgroups for Windows Defender support
and comments. See
http://www.microsoft.com/athome/security/spyware/software/newsgroups/default.mspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Thia wrote:
Quote:
I hope someone can help me with this. I have had a number of issues
related
to Windows Defender and Windows Automatic Updates, and despite Microsoft
logging on to my computer umpteen times and trying to overcome this, am
still having issues with this. I was informed that I needed to contact my
laptop manufacturer and find out how to do a clean install and reinstall
everything. I am doing an online course right now and do not want to take
this drastic step unless I absolutely must.

I want to ask a few more questions of those who may know the answer to my
question. I went into the registry and looked at the key for Windows
Defender, as noted above in the subject line, and discovered this:

under the Run (folder)
ab (Default) REG_SZ (value no set)
ab Update Manager REG_SZ the data here points to an
update program for an anti-virus program (Norton) that my ISP provides to
use their email program. Their email program uses Yahoo.

I do not think this is correct and may be the reason I am not able to use
either Windows Defender or the automatic update in Windows.

Can anyone give me the correct data to enter here? I would be eternally
grateful!
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