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Admin level. Unable to access client user files Documen and

 
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BLOCKTC
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PostPosted: Thu Dec 20, 2007 4:01 pm    Post subject: Admin level. Unable to access client user files Documen and Reply with quote

Recently, my user had a problem with his laptop unable to receive video. The
laptop boots up fine but, can't view anything on the screen. Well now my
user has a new laptop but, wants files restored from the old laptop. To get
my users files restored, I slaved in the old laptop to a PC by using a IDE
hard drive cable adapter. This is so I can get my user's files backed up our
company network and them transfer to my users new laptop. Now I'm running in
a situation where I'm able to see my users hard drive on the PC and able to
login to open other folders and applications but my problem is accessing my
users files from C:\Document and Settings\User\My Documents. I'm logged in
as admin level trying to access these files but, I continue to receive an
error "Access denied". Can someone help me please? I tried everything as
far as taking ownership of the user files.
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Malke
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PostPosted: Thu Dec 20, 2007 4:55 pm    Post subject: Re: Admin level. Unable to access client user files Documen Reply with quote

BLOCKTC wrote:
Quote:
Recently, my user had a problem with his laptop unable to receive video. The
laptop boots up fine but, can't view anything on the screen. Well now my
user has a new laptop but, wants files restored from the old laptop. To get
my users files restored, I slaved in the old laptop to a PC by using a IDE
hard drive cable adapter. This is so I can get my user's files backed up our
company network and them transfer to my users new laptop. Now I'm running in
a situation where I'm able to see my users hard drive on the PC and able to
login to open other folders and applications but my problem is accessing my
users files from C:\Document and Settings\User\My Documents. I'm logged in
as admin level trying to access these files but, I continue to receive an
error "Access denied". Can someone help me please? I tried everything as
far as taking ownership of the user files.

If you still get the "access denied", you haven't "tried everything as
far as taking ownership of the user files". Review the instructions again.

Take Ownership of a File or Folder in Windows XP [Q308421] -
http://support.microsoft.com/?kbid=308421
How Do I Get the Security tab in Folder Properties? -
http://www.dougknox.com/xp/tips/xp_security_tab.htm


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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