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shearer
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 Posted: Sat Dec 15, 2007 8:20 pm Post subject: Word 2007 opens but allows no functionality, crashes on clos |
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When I open Word 2007 using Vista, I can type on the page, but the scroll
bars are frozen, and no other functionality is available. I cannot move the
cursor on the page, change font etc.
On closing, the message is "Microsoft Office Word has stopped working"
followed by "Windows is checking for a solution to the problem." Then the
program restarts in an endless cycle of crashing and restarting.
I have removed and reinstalled the program to no avail. PowerPoint and
Outlook work fine.
Any ideas?
--
prprof |
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| Posted: Sat Dec 15, 2007 8:20 pm Post subject: Advertisement |
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Terry Farrell
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| Posted: Sat Dec 15, 2007 8:50 pm Post subject: Re: Word 2007 opens but allows no functionality, crashes on |
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Incompatible legacy third party add-in. Start Word in Safe Mode: from Start,
Run, type in
winword /a
and press enter. Does Word start and close OK now? If yes, check the
contents of the Word Start-up folder. Rename any *.dot files found to *.bad
and then try starting Word normally. If it is OK now, rename the *.dot files
back to *.dot until you find the one causing the problems.
--
Terry Farrell - MS Word MVP
"shearer" <shearer@discussions.microsoft.com> wrote in message
news:C14E4A1F-57C9-4A2F-858B-BDAE99AFCAAA@microsoft.com...
| Quote: | When I open Word 2007 using Vista, I can type on the page, but the scroll
bars are frozen, and no other functionality is available. I cannot move
the
cursor on the page, change font etc.
On closing, the message is "Microsoft Office Word has stopped working"
followed by "Windows is checking for a solution to the problem." Then the
program restarts in an endless cycle of crashing and restarting.
I have removed and reinstalled the program to no avail. PowerPoint and
Outlook work fine.
Any ideas?
--
prprof |
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shearer
Guest
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| Posted: Sun Dec 16, 2007 12:55 am Post subject: Re: Word 2007 opens but allows no functionality, crashes on |
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So far so good. It opened in Safe Mode. Where is the Word Start-up folder?
--
prprof
"Terry Farrell" wrote:
| Quote: | Incompatible legacy third party add-in. Start Word in Safe Mode: from Start,
Run, type in
winword /a
and press enter. Does Word start and close OK now? If yes, check the
contents of the Word Start-up folder. Rename any *.dot files found to *.bad
and then try starting Word normally. If it is OK now, rename the *.dot files
back to *.dot until you find the one causing the problems.
--
Terry Farrell - MS Word MVP
"shearer" <shearer@discussions.microsoft.com> wrote in message
news:C14E4A1F-57C9-4A2F-858B-BDAE99AFCAAA@microsoft.com...
When I open Word 2007 using Vista, I can type on the page, but the scroll
bars are frozen, and no other functionality is available. I cannot move
the
cursor on the page, change font etc.
On closing, the message is "Microsoft Office Word has stopped working"
followed by "Windows is checking for a solution to the problem." Then the
program restarts in an endless cycle of crashing and restarting.
I have removed and reinstalled the program to no avail. PowerPoint and
Outlook work fine.
Any ideas?
--
prprof
|
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grzpete
Guest
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| Posted: Sat Dec 22, 2007 10:13 pm Post subject: Re: Word 2007 opens but allows no functionality, crashes on |
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I tried to run set up for macromedia but no options for addins. I uninstalled
macromedia completely and uninstalled and reinstalled office 2007 but
incredibly it still loads the same default template with the same error on
closing. any other suggestions please would be very welcome
pete
"Terry Farrell" wrote:
| Quote: | You'll have to uninstall it by running Macromedia setup and selecting the
Office plug-ins. The setup will remove the add-ins. But check with
Macromedia support first as they may have an update to make it compatible
with Office 2007.
Terry
"grzpete" <grzpete@discussions.microsoft.com> wrote in message
news:6BF851CE-1923-4D0A-8348-9E9171B14A56@microsoft.com...
I have the same issue. Word starts in safe mode with no issues. it closes
with no issues
i have tried looking in start up folder but it is empty.
also when i attempt to remove add in of flash paper from macromedia via
word
options and word addins it automatically regenerates it even after
removal.
i am running vista and word 07
can you help with this?
thanks
"Terry Farrell" wrote:
Incompatible legacy third party add-in. Start Word in Safe Mode: from
Start,
Run, type in
winword /a
and press enter. Does Word start and close OK now? If yes, check the
contents of the Word Start-up folder. Rename any *.dot files found to
*.bad
and then try starting Word normally. If it is OK now, rename the *.dot
files
back to *.dot until you find the one causing the problems.
--
Terry Farrell - MS Word MVP
"shearer" <shearer@discussions.microsoft.com> wrote in message
news:C14E4A1F-57C9-4A2F-858B-BDAE99AFCAAA@microsoft.com...
When I open Word 2007 using Vista, I can type on the page, but the
scroll
bars are frozen, and no other functionality is available. I cannot
move
the
cursor on the page, change font etc.
On closing, the message is "Microsoft Office Word has stopped working"
followed by "Windows is checking for a solution to the problem." Then
the
program restarts in an endless cycle of crashing and restarting.
I have removed and reinstalled the program to no avail. PowerPoint and
Outlook work fine.
Any ideas?
--
prprof
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Terry Farrell
Guest
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| Posted: Sun Dec 23, 2007 11:02 am Post subject: Re: Word 2007 opens but allows no functionality, crashes on |
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Uninstalling/Reinstalling Office rarely achieves anything as all the
registry settings, templates, add-ins and not removed or overwritten.
I suggest that as this is a macromedia problem, you contact their support to
see how it can be removed or if they have an update that is compatible.
Terry
"grzpete" <grzpete@discussions.microsoft.com> wrote in message
news:881C0A6D-38B4-4D37-953B-6277EAABCD8B@microsoft.com...
| Quote: | I tried to run set up for macromedia but no options for addins. I
uninstalled
macromedia completely and uninstalled and reinstalled office 2007 but
incredibly it still loads the same default template with the same error on
closing. any other suggestions please would be very welcome
pete
"Terry Farrell" wrote:
You'll have to uninstall it by running Macromedia setup and selecting the
Office plug-ins. The setup will remove the add-ins. But check with
Macromedia support first as they may have an update to make it compatible
with Office 2007.
Terry
"grzpete" <grzpete@discussions.microsoft.com> wrote in message
news:6BF851CE-1923-4D0A-8348-9E9171B14A56@microsoft.com...
I have the same issue. Word starts in safe mode with no issues. it
closes
with no issues
i have tried looking in start up folder but it is empty.
also when i attempt to remove add in of flash paper from macromedia via
word
options and word addins it automatically regenerates it even after
removal.
i am running vista and word 07
can you help with this?
thanks
"Terry Farrell" wrote:
Incompatible legacy third party add-in. Start Word in Safe Mode: from
Start,
Run, type in
winword /a
and press enter. Does Word start and close OK now? If yes, check the
contents of the Word Start-up folder. Rename any *.dot files found to
*.bad
and then try starting Word normally. If it is OK now, rename the *.dot
files
back to *.dot until you find the one causing the problems.
--
Terry Farrell - MS Word MVP
"shearer" <shearer@discussions.microsoft.com> wrote in message
news:C14E4A1F-57C9-4A2F-858B-BDAE99AFCAAA@microsoft.com...
When I open Word 2007 using Vista, I can type on the page, but the
scroll
bars are frozen, and no other functionality is available. I cannot
move
the
cursor on the page, change font etc.
On closing, the message is "Microsoft Office Word has stopped
working"
followed by "Windows is checking for a solution to the problem."
Then
the
program restarts in an endless cycle of crashing and restarting.
I have removed and reinstalled the program to no avail. PowerPoint
and
Outlook work fine.
Any ideas?
--
prprof
|
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| Back to top |
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Michael M. Oye
Guest
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| Posted: Mon Dec 24, 2007 2:55 am Post subject: Re: Word 2007 opens but allows no functionality, crashes on |
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This worked, excellent idea! The location of the startup file is:
C:\Users\ <Your Windows login Name> \AppData\Roaming\Microsoft\Word
\STARTUP
Just clean out all of the doc files in there. I started getting this
problem when I accidently pushed the power off button on my laptop
when running Word. It tried to alter my Normal.doc file, and then my
problems dominoed from there...
On Dec 15, 12:50 pm, "Terry Farrell" <mv...@po193qw.co.uk> wrote:
| Quote: | Incompatible legacy third party add-in. StartWordin Safe Mode: from Start,
Run, type in
winword /a
and press enter. DoesWordstart and close OK now? If yes, check the
contents of theWordStart-up folder. Rename any *.dot files found to *.bad
andthentry startingWordnormally. If it is OK now, rename the *.dot files
back to *.dot until you find the one causing the problems.
--
Terry Farrell - MSWordMVP
"shearer" <shea...@discussions.microsoft.com> wrote in message
news:C14E4A1F-57C9-4A2F-858B-BDAE99AFCAAA@microsoft.com...
When I openWord2007 using Vista, I can type on the page, but the scroll
bars are frozen, and no other functionality is available. I cannot move
the
cursor on the page, change font etc.
On closing, the message is "MicrosoftOfficeWordhas stoppedworking"
followed by "Windows is checking for a solution to the problem." Thenthe
programrestartsin an endless cycle of crashing and restarting.
I have removed and reinstalled the program to no avail. PowerPoint and
Outlook work fine.
Any ideas?
--
prprof- Hide quoted text -
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