Zoo Tycoon 2 Zookeeper Collection Installation Error

Jacoje · Guest

I've check all the troubleshooting files and can't find a solution to my
problem. Today, I tried installing Zoo Tycoon 2: Zookeeper Collection on my
XP system. It never properly loaded, so I tried to uninstall -- to make a
long story short, I ended up manual uninstalling all the files and folders in
the Microsoft Games folder.

Now when I try to reinstall the game, it attempts to uninstall, but in the
process gives me an Error 1316 -- Network error and then claims it has been
successful in the uninstall. Well, it hasn't and this appears to be an
endless cycle. Any suggestions would be appreciated.

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Jacoje · Guest

Seeing that no one responded, I struck out on my own and fixed the problem.
First, let me restate the problem.

I tried installing ZT2: ZC but it wouldn't launch so I tried re-intalling it
to see if it would run better. I used the uninstall option but it failed, so
I tried manually uninstalling all the files and swept my registry with
Registry Mechanic. When I try to install ZT2: ZC it keeps trying to
uninstall it. When I choose the "uninstall" option I get a pop up saying
something about error 1316 and a problem with the file
C:\WINDOWS\Installer\Zoo Tycoon 2-Zookeeper Collection.msi

The ISSUE: the problem is that my uninstall failed to clear some registry
values pertaining to Zoo Tycoon 2. I noticed this by running RegEdit and
doing a search on the string 'Tycoon'. This brought up many references to
Zoo Tycoon 2 registry keys (sorry if that's not the right word) including the
offending 'Zoo Tycoon 2-Zookeeper Collection.msi' . Just to be safe I did a
search on a software title I knew I had successfully uninstalled to see if
there were differences -- and in fact there were. Many Zoo Tycoon 2 entries
had been left over. So here's what I did.

First, re-ran Registry Mechanic to minimize the work I might need to do.
Then I backed up my Registry (using System Restore). Finally I ran RegEdit
and went through and deleted all folders/keys that referenced Zoo Tycoon 2.
QUALIFIER: I made sure that I only deleted a folder that referenced Zoo
Tycoon 2 and NOT any parent folder. This some times meant a sub-folder or
two was deleted, but there was no problem. In the end, I probably ended up
deleting 3 or 4 things total (leaving things like the .ztc folder since I was
sure that didn't have anything to do with the problem). Once that was done,
the problem was fixed.

Given that I'm no more than a mere novice at this stuff, I can't say this is
the most efficient method. But it worked!

"Jacoje" wrote: