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Patel P
Guest
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 Posted: Sat Nov 17, 2007 2:38 pm Post subject: Word 2007 not selecting |
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I have Office 2007. And word is not letting me use the mouse to select my
text. Does anybody know what is wrong. Also when i close word i tells me that
the application crashed and it needs to restart and it keeps doing that when
ever i close word. The rest of the office suite workds fine |
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| Posted: Sat Nov 17, 2007 2:38 pm Post subject: Advertisement |
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Terry Farrell
Guest
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| Posted: Sat Nov 17, 2007 4:21 pm Post subject: Re: Word 2007 not selecting |
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Almost certainly it is due to an incompatible add-in. test in Safe Mode to
confirm this. From Start, Run (Winkey+R) and type in
winword /a
and press enter. Does Word let you edit and close correctly now? If it does,
remove third party add-ins and replace them one at a time until you find the
problem one.
--
Terry Farrell - MS Word MVP
"Patel P" <PatelP@discussions.microsoft.com> wrote in message
news:0C9EAD1E-929E-492A-B629-98F9CCBE9EDD@microsoft.com...
| Quote: | I have Office 2007. And word is not letting me use the mouse to select my
text. Does anybody know what is wrong. Also when i close word i tells me
that
the application crashed and it needs to restart and it keeps doing that
when
ever i close word. The rest of the office suite workds fine |
|
|
| Back to top |
|
|
Patel P
Guest
|
| Posted: Sat Nov 17, 2007 7:11 pm Post subject: Re: Word 2007 not selecting |
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It works in safe mode. But I don't have any third party add-ins.
"Terry Farrell" wrote:
| Quote: | Almost certainly it is due to an incompatible add-in. test in Safe Mode to
confirm this. From Start, Run (Winkey+R) and type in
winword /a
and press enter. Does Word let you edit and close correctly now? If it does,
remove third party add-ins and replace them one at a time until you find the
problem one.
--
Terry Farrell - MS Word MVP
"Patel P" <PatelP@discussions.microsoft.com> wrote in message
news:0C9EAD1E-929E-492A-B629-98F9CCBE9EDD@microsoft.com...
I have Office 2007. And word is not letting me use the mouse to select my
text. Does anybody know what is wrong. Also when i close word i tells me
that
the application crashed and it needs to restart and it keeps doing that
when
ever i close word. The rest of the office suite workds fine
|
|
|
| Back to top |
|
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Brant
Guest
|
| Posted: Sat Nov 17, 2007 7:56 pm Post subject: Re: Word 2007 not selecting |
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I have the same problem as Patel. However, unlike him, I do have a single
third party com Add In for the Snag It program. However, Word will not let
me remove this, telling me the "The connected state of Office Add-Ins
registered in HKEY_LOCAL_MACHINE cannot be changed.
Because of this I cannot remove the add in to determine if it is indeed
causing the problem. Please Help.
Best regards,
Brant
"Patel P" wrote:
| Quote: | It works in safe mode. But I don't have any third party add-ins.
"Terry Farrell" wrote:
Almost certainly it is due to an incompatible add-in. test in Safe Mode to
confirm this. From Start, Run (Winkey+R) and type in
winword /a
and press enter. Does Word let you edit and close correctly now? If it does,
remove third party add-ins and replace them one at a time until you find the
problem one.
--
Terry Farrell - MS Word MVP
"Patel P" <PatelP@discussions.microsoft.com> wrote in message
news:0C9EAD1E-929E-492A-B629-98F9CCBE9EDD@microsoft.com...
I have Office 2007. And word is not letting me use the mouse to select my
text. Does anybody know what is wrong. Also when i close word i tells me
that
the application crashed and it needs to restart and it keeps doing that
when
ever i close word. The rest of the office suite workds fine
|
|
|
| Back to top |
|
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Herb Tyson [MVP]
Guest
|
| Posted: Sat Nov 17, 2007 8:37 pm Post subject: Re: Word 2007 not selecting |
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Two other things that can cause such problems are a corrupted normal.dotm or
a corrupted registry entry. I would try renaming normal.dotm (you might have
multiple copies) and the Data key in the registry to see it either restores
Word to working correctly. The following article describes the Data key:
http://word.mvps.org/FAQs/Customization/DataKeySettings.htm
In Word 2007, it's here:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com
"Brant" <Brant@discussions.microsoft.com> wrote in message
news:3A93A229-7825-446E-9F88-E0FA52D6F065@microsoft.com...
| Quote: | I have the same problem as Patel. However, unlike him, I do have a single
third party com Add In for the Snag It program. However, Word will not
let
me remove this, telling me the "The connected state of Office Add-Ins
registered in HKEY_LOCAL_MACHINE cannot be changed.
Because of this I cannot remove the add in to determine if it is indeed
causing the problem. Please Help.
Best regards,
Brant
"Patel P" wrote:
It works in safe mode. But I don't have any third party add-ins.
"Terry Farrell" wrote:
Almost certainly it is due to an incompatible add-in. test in Safe Mode
to
confirm this. From Start, Run (Winkey+R) and type in
winword /a
and press enter. Does Word let you edit and close correctly now? If it
does,
remove third party add-ins and replace them one at a time until you
find the
problem one.
--
Terry Farrell - MS Word MVP
"Patel P" <PatelP@discussions.microsoft.com> wrote in message
news:0C9EAD1E-929E-492A-B629-98F9CCBE9EDD@microsoft.com...
I have Office 2007. And word is not letting me use the mouse to select
my
text. Does anybody know what is wrong. Also when i close word i tells
me
that
the application crashed and it needs to restart and it keeps doing
that
when
ever i close word. The rest of the office suite workds fine
|
|
|
| Back to top |
|
|
Terry Farrell
Guest
|
| Posted: Sat Nov 17, 2007 11:07 pm Post subject: Re: Word 2007 not selecting |
|
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Try uninstalling Snag it from the Control Panel and test again.
Terry
"Brant" <Brant@discussions.microsoft.com> wrote in message
news:3A93A229-7825-446E-9F88-E0FA52D6F065@microsoft.com...
| Quote: | I have the same problem as Patel. However, unlike him, I do have a single
third party com Add In for the Snag It program. However, Word will not
let
me remove this, telling me the "The connected state of Office Add-Ins
registered in HKEY_LOCAL_MACHINE cannot be changed.
Because of this I cannot remove the add in to determine if it is indeed
causing the problem. Please Help.
Best regards,
Brant
"Patel P" wrote:
It works in safe mode. But I don't have any third party add-ins.
"Terry Farrell" wrote:
Almost certainly it is due to an incompatible add-in. test in Safe Mode
to
confirm this. From Start, Run (Winkey+R) and type in
winword /a
and press enter. Does Word let you edit and close correctly now? If it
does,
remove third party add-ins and replace them one at a time until you
find the
problem one.
--
Terry Farrell - MS Word MVP
"Patel P" <PatelP@discussions.microsoft.com> wrote in message
news:0C9EAD1E-929E-492A-B629-98F9CCBE9EDD@microsoft.com...
I have Office 2007. And word is not letting me use the mouse to select
my
text. Does anybody know what is wrong. Also when i close word i tells
me
that
the application crashed and it needs to restart and it keeps doing
that
when
ever i close word. The rest of the office suite workds fine
|
|
|
| Back to top |
|
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Terry Farrell
Guest
|
| Posted: Sat Nov 17, 2007 11:08 pm Post subject: Re: Word 2007 not selecting |
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|
If you are certain there are no add-ins, follow Herb's remedy.
Terry
"Patel P" <PatelP@discussions.microsoft.com> wrote in message
news:E2714181-DDE7-4CE4-970B-DF0A98DD2F43@microsoft.com...
| Quote: | It works in safe mode. But I don't have any third party add-ins.
"Terry Farrell" wrote:
Almost certainly it is due to an incompatible add-in. test in Safe Mode
to
confirm this. From Start, Run (Winkey+R) and type in
winword /a
and press enter. Does Word let you edit and close correctly now? If it
does,
remove third party add-ins and replace them one at a time until you find
the
problem one.
--
Terry Farrell - MS Word MVP
"Patel P" <PatelP@discussions.microsoft.com> wrote in message
news:0C9EAD1E-929E-492A-B629-98F9CCBE9EDD@microsoft.com...
I have Office 2007. And word is not letting me use the mouse to select
my
text. Does anybody know what is wrong. Also when i close word i tells
me
that
the application crashed and it needs to restart and it keeps doing that
when
ever i close word. The rest of the office suite workds fine
|
|
|
| Back to top |
|
|
Brant
Guest
|
| Posted: Mon Nov 19, 2007 4:39 pm Post subject: Re: Word 2007 not selecting |
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|
Hello:
This key does not exist on my machine:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
What I do have is
.... \Office\12.0\Document Inspectors
.... \Office\12.0\Installed Root
In addition, I went to the add in key for Snag it and changed the load value
from 0 to 3. This worked for a while (except of course that Snag It was no
longer an Add in for Word 2007). NOW, however, Word 2007 has started
crashing on exit even without Snag It being listed as an Add In in Word 2007.
Please advise. This is really beginning to be frustrating.
Best regards,
Brant
"Terry Farrell" wrote:
| Quote: | If you are certain there are no add-ins, follow Herb's remedy.
Terry
"Patel P" <PatelP@discussions.microsoft.com> wrote in message
news:E2714181-DDE7-4CE4-970B-DF0A98DD2F43@microsoft.com...
It works in safe mode. But I don't have any third party add-ins.
"Terry Farrell" wrote:
Almost certainly it is due to an incompatible add-in. test in Safe Mode
to
confirm this. From Start, Run (Winkey+R) and type in
winword /a
and press enter. Does Word let you edit and close correctly now? If it
does,
remove third party add-ins and replace them one at a time until you find
the
problem one.
--
Terry Farrell - MS Word MVP
"Patel P" <PatelP@discussions.microsoft.com> wrote in message
news:0C9EAD1E-929E-492A-B629-98F9CCBE9EDD@microsoft.com...
I have Office 2007. And word is not letting me use the mouse to select
my
text. Does anybody know what is wrong. Also when i close word i tells
me
that
the application crashed and it needs to restart and it keeps doing that
when
ever i close word. The rest of the office suite workds fine
|
|
|
| Back to top |
|
|
Brant
Guest
|
| Posted: Mon Nov 19, 2007 4:40 pm Post subject: Re: Word 2007 not selecting |
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Whoops -- I mean I changed the load value from 3 to 0.
Brant
"Terry Farrell" wrote:
| Quote: | If you are certain there are no add-ins, follow Herb's remedy.
Terry
"Patel P" <PatelP@discussions.microsoft.com> wrote in message
news:E2714181-DDE7-4CE4-970B-DF0A98DD2F43@microsoft.com...
It works in safe mode. But I don't have any third party add-ins.
"Terry Farrell" wrote:
Almost certainly it is due to an incompatible add-in. test in Safe Mode
to
confirm this. From Start, Run (Winkey+R) and type in
winword /a
and press enter. Does Word let you edit and close correctly now? If it
does,
remove third party add-ins and replace them one at a time until you find
the
problem one.
--
Terry Farrell - MS Word MVP
"Patel P" <PatelP@discussions.microsoft.com> wrote in message
news:0C9EAD1E-929E-492A-B629-98F9CCBE9EDD@microsoft.com...
I have Office 2007. And word is not letting me use the mouse to select
my
text. Does anybody know what is wrong. Also when i close word i tells
me
that
the application crashed and it needs to restart and it keeps doing that
when
ever i close word. The rest of the office suite workds fine
|
|
|
| Back to top |
|
|
Terry Farrell
Guest
|
| Posted: Mon Nov 19, 2007 11:29 pm Post subject: Re: Word 2007 not selecting |
|
|
I cannot believe that Word has opened and that there isn't a Data Key entry
in the Registry. It just doesn't make sense.
Terry
"Brant" <Brant@discussions.microsoft.com> wrote in message
news:89ACD33A-7ADC-4051-8A12-A374EF458130@microsoft.com...
| Quote: | Hello:
This key does not exist on my machine:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
What I do have is
... \Office\12.0\Document Inspectors
... \Office\12.0\Installed Root
In addition, I went to the add in key for Snag it and changed the load
value
from 0 to 3. This worked for a while (except of course that Snag It was
no
longer an Add in for Word 2007). NOW, however, Word 2007 has started
crashing on exit even without Snag It being listed as an Add In in Word
2007.
Please advise. This is really beginning to be frustrating.
Best regards,
Brant
"Terry Farrell" wrote:
If you are certain there are no add-ins, follow Herb's remedy.
Terry
"Patel P" <PatelP@discussions.microsoft.com> wrote in message
news:E2714181-DDE7-4CE4-970B-DF0A98DD2F43@microsoft.com...
It works in safe mode. But I don't have any third party add-ins.
"Terry Farrell" wrote:
Almost certainly it is due to an incompatible add-in. test in Safe
Mode
to
confirm this. From Start, Run (Winkey+R) and type in
winword /a
and press enter. Does Word let you edit and close correctly now? If it
does,
remove third party add-ins and replace them one at a time until you
find
the
problem one.
--
Terry Farrell - MS Word MVP
"Patel P" <PatelP@discussions.microsoft.com> wrote in message
news:0C9EAD1E-929E-492A-B629-98F9CCBE9EDD@microsoft.com...
I have Office 2007. And word is not letting me use the mouse to
select
my
text. Does anybody know what is wrong. Also when i close word i
tells
me
that
the application crashed and it needs to restart and it keeps doing
that
when
ever i close word. The rest of the office suite workds fine
|
|
|
| Back to top |
|
|
Brant
Guest
|
| Posted: Tue Nov 20, 2007 12:36 am Post subject: Re: Word 2007 not selecting |
|
|
Hi Terry:
Whoops. I feel foolish. I was looking under current machine, not current
user. Doh! Yes the data key is there and renaming it does fix the crash on
exit problem. I have not tried to add Snag It back in yet.
Thanks!
Best regards,
Brant
"Terry Farrell" wrote:
| Quote: | I cannot believe that Word has opened and that there isn't a Data Key entry
in the Registry. It just doesn't make sense.
Terry
"Brant" <Brant@discussions.microsoft.com> wrote in message
news:89ACD33A-7ADC-4051-8A12-A374EF458130@microsoft.com...
Hello:
This key does not exist on my machine:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
What I do have is
... \Office\12.0\Document Inspectors
... \Office\12.0\Installed Root
In addition, I went to the add in key for Snag it and changed the load
value
from 0 to 3. This worked for a while (except of course that Snag It was
no
longer an Add in for Word 2007). NOW, however, Word 2007 has started
crashing on exit even without Snag It being listed as an Add In in Word
2007.
Please advise. This is really beginning to be frustrating.
Best regards,
Brant
"Terry Farrell" wrote:
If you are certain there are no add-ins, follow Herb's remedy.
Terry
"Patel P" <PatelP@discussions.microsoft.com> wrote in message
news:E2714181-DDE7-4CE4-970B-DF0A98DD2F43@microsoft.com...
It works in safe mode. But I don't have any third party add-ins.
"Terry Farrell" wrote:
Almost certainly it is due to an incompatible add-in. test in Safe
Mode
to
confirm this. From Start, Run (Winkey+R) and type in
winword /a
and press enter. Does Word let you edit and close correctly now? If it
does,
remove third party add-ins and replace them one at a time until you
find
the
problem one.
--
Terry Farrell - MS Word MVP
"Patel P" <PatelP@discussions.microsoft.com> wrote in message
news:0C9EAD1E-929E-492A-B629-98F9CCBE9EDD@microsoft.com...
I have Office 2007. And word is not letting me use the mouse to
select
my
text. Does anybody know what is wrong. Also when i close word i
tells
me
that
the application crashed and it needs to restart and it keeps doing
that
when
ever i close word. The rest of the office suite workds fine
|
|
|
| Back to top |
|
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Herb Tyson [MVP]
Guest
|
| Posted: Tue Nov 20, 2007 4:47 am Post subject: Re: Word 2007 not selecting |
|
|
Yeah... all those Current... names look alike sometimes, don't they? ;-)
--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com
"Brant" <Brant@discussions.microsoft.com> wrote in message
news:0797046F-D0C9-42C9-AB2C-93EFD65E203E@microsoft.com...
| Quote: | Hi Terry:
Whoops. I feel foolish. I was looking under current machine, not current
user. Doh! Yes the data key is there and renaming it does fix the crash
on
exit problem. I have not tried to add Snag It back in yet.
Thanks!
Best regards,
Brant
"Terry Farrell" wrote:
I cannot believe that Word has opened and that there isn't a Data Key
entry
in the Registry. It just doesn't make sense.
Terry
"Brant" <Brant@discussions.microsoft.com> wrote in message
news:89ACD33A-7ADC-4051-8A12-A374EF458130@microsoft.com...
Hello:
This key does not exist on my machine:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
What I do have is
... \Office\12.0\Document Inspectors
... \Office\12.0\Installed Root
In addition, I went to the add in key for Snag it and changed the load
value
from 0 to 3. This worked for a while (except of course that Snag It
was
no
longer an Add in for Word 2007). NOW, however, Word 2007 has started
crashing on exit even without Snag It being listed as an Add In in Word
2007.
Please advise. This is really beginning to be frustrating.
Best regards,
Brant
"Terry Farrell" wrote:
If you are certain there are no add-ins, follow Herb's remedy.
Terry
"Patel P" <PatelP@discussions.microsoft.com> wrote in message
news:E2714181-DDE7-4CE4-970B-DF0A98DD2F43@microsoft.com...
It works in safe mode. But I don't have any third party add-ins.
"Terry Farrell" wrote:
Almost certainly it is due to an incompatible add-in. test in Safe
Mode
to
confirm this. From Start, Run (Winkey+R) and type in
winword /a
and press enter. Does Word let you edit and close correctly now? If
it
does,
remove third party add-ins and replace them one at a time until you
find
the
problem one.
--
Terry Farrell - MS Word MVP
"Patel P" <PatelP@discussions.microsoft.com> wrote in message
news:0C9EAD1E-929E-492A-B629-98F9CCBE9EDD@microsoft.com...
I have Office 2007. And word is not letting me use the mouse to
select
my
text. Does anybody know what is wrong. Also when i close word i
tells
me
that
the application crashed and it needs to restart and it keeps
doing
that
when
ever i close word. The rest of the office suite workds fine
|
|
|
| Back to top |
|
|
Terry Farrell
Guest
|
| Posted: Tue Nov 20, 2007 10:03 am Post subject: Re: Word 2007 not selecting |
|
|
Brant
You're not the first and definitely not the last to do that. I've been there
too.
Terry
"Brant" <Brant@discussions.microsoft.com> wrote in message
news:0797046F-D0C9-42C9-AB2C-93EFD65E203E@microsoft.com...
| Quote: | Hi Terry:
Whoops. I feel foolish. I was looking under current machine, not current
user. Doh! Yes the data key is there and renaming it does fix the crash
on
exit problem. I have not tried to add Snag It back in yet.
Thanks!
Best regards,
Brant
"Terry Farrell" wrote:
I cannot believe that Word has opened and that there isn't a Data Key
entry
in the Registry. It just doesn't make sense.
Terry
"Brant" <Brant@discussions.microsoft.com> wrote in message
news:89ACD33A-7ADC-4051-8A12-A374EF458130@microsoft.com...
Hello:
This key does not exist on my machine:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
What I do have is
... \Office\12.0\Document Inspectors
... \Office\12.0\Installed Root
In addition, I went to the add in key for Snag it and changed the load
value
from 0 to 3. This worked for a while (except of course that Snag It
was
no
longer an Add in for Word 2007). NOW, however, Word 2007 has started
crashing on exit even without Snag It being listed as an Add In in Word
2007.
Please advise. This is really beginning to be frustrating.
Best regards,
Brant
"Terry Farrell" wrote:
If you are certain there are no add-ins, follow Herb's remedy.
Terry
"Patel P" <PatelP@discussions.microsoft.com> wrote in message
news:E2714181-DDE7-4CE4-970B-DF0A98DD2F43@microsoft.com...
It works in safe mode. But I don't have any third party add-ins.
"Terry Farrell" wrote:
Almost certainly it is due to an incompatible add-in. test in Safe
Mode
to
confirm this. From Start, Run (Winkey+R) and type in
winword /a
and press enter. Does Word let you edit and close correctly now? If
it
does,
remove third party add-ins and replace them one at a time until you
find
the
problem one.
--
Terry Farrell - MS Word MVP
"Patel P" <PatelP@discussions.microsoft.com> wrote in message
news:0C9EAD1E-929E-492A-B629-98F9CCBE9EDD@microsoft.com...
I have Office 2007. And word is not letting me use the mouse to
select
my
text. Does anybody know what is wrong. Also when i close word i
tells
me
that
the application crashed and it needs to restart and it keeps
doing
that
when
ever i close word. The rest of the office suite workds fine
|
|
|
| Back to top |
|
|
Jack Spratt
Guest
|
| Posted: Wed Dec 19, 2007 12:24 am Post subject: RE: Word 2007 not selecting |
|
|
The problem is an update Microsoft pushed through for Word on a Vista machine.
See the thread in Office called "Mouse function failure - 2007 ms word SP1"
for the registry file you need to delete to fix this problem.
"Patel P" wrote:
| Quote: | I have Office 2007. And word is not letting me use the mouse to select my
text. Does anybody know what is wrong. Also when i close word i tells me that
the application crashed and it needs to restart and it keeps doing that when
ever i close word. The rest of the office suite workds fine |
|
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