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Bob Guest
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Posted: Sun Dec 23, 2007 3:42 am Post subject: Basic Functions not working |
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I am trying to get a friends computer back up again.
Basic things are not working such as: 1) the search command 2) Help and
Support 3) links on web pages for support 4) Window updates (goes to a blank
page)
It appears that many services should be running are not.
All the suggestions I have recieved do not work because those services are
not running to begin with.
I would like to try a system restore, but I can't get to that screen either.
Any ideas? Thanks in advance. |
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Posted: Sun Dec 23, 2007 3:42 am Post subject: Advertisement |
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Elmo Guest
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Posted: Sun Dec 23, 2007 5:08 am Post subject: Re: Basic Functions not working |
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Bob wrote:
| Quote: | I am trying to get a friends computer back up again.
Basic things are not working such as: 1) the search command 2) Help and
Support 3) links on web pages for support 4) Window updates (goes to a blank
page)
It appears that many services should be running are not.
All the suggestions I have recieved do not work because those services are
not running to begin with.
I would like to try a system restore, but I can't get to that screen either.
Any ideas? Thanks in advance.
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System Restore fails to restore:
http://bertk.mvps.org/html/srfail.html
--
Joe =o) |
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Bob Guest
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Posted: Sun Dec 23, 2007 2:46 pm Post subject: Re: Basic Functions not working |
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That link is nice, but I can not do most of the things it says for example:
1) I can not open inidividual event viewer items to read them
2) Going to windows update just gives me a blank screen
3) Most of the services it says to make sure are running are not and i am
unable to start them.
Thanks
"Elmo" wrote:
| Quote: | Bob wrote:
I am trying to get a friends computer back up again.
Basic things are not working such as: 1) the search command 2) Help and
Support 3) links on web pages for support 4) Window updates (goes to a blank
page)
It appears that many services should be running are not.
All the suggestions I have recieved do not work because those services are
not running to begin with.
I would like to try a system restore, but I can't get to that screen either.
Any ideas? Thanks in advance.
System Restore fails to restore:
http://bertk.mvps.org/html/srfail.html
--
Joe =o)
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Gerry Guest
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Posted: Sun Dec 23, 2007 6:08 pm Post subject: Re: Basic Functions not working |
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Bob
Have you carried ot anti-virus and anti-spyware scans?
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What exactly is the Windows XP CD available?
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Bob wrote:
| Quote: | That link is nice, but I can not do most of the things it says for
example:
1) I can not open inidividual event viewer items to read them
2) Going to windows update just gives me a blank screen
3) Most of the services it says to make sure are running are not and
i am unable to start them.
Thanks
"Elmo" wrote:
Bob wrote:
I am trying to get a friends computer back up again.
Basic things are not working such as: 1) the search command 2) Help
and Support 3) links on web pages for support 4) Window updates
(goes to a blank page)
It appears that many services should be running are not.
All the suggestions I have recieved do not work because those
services are not running to begin with.
I would like to try a system restore, but I can't get to that
screen either.
Any ideas? Thanks in advance.
System Restore fails to restore:
http://bertk.mvps.org/html/srfail.html
--
Joe =o) |
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