cant play win vista help demo with wmp

5string · Guest

-- when i go to:
http://windowshelp.microsoft.com/windows/en-us/help/33ecda79-b6aa-42af-8034-87be9322ac181033.mspx
and click "watch the demo", it opens media player classic which has the msg
" cannot render the file". If i try to open the file with wmp, i get the
error msg: "the file you are attempting to play has an extension (.wmv) that
does not match the file format." when i click yes, to play the file anyway,
I get: "win med player cannot play the file. The player may not support the
file type or might not support the codec that was used to compress the file"
When i click "web help", it opens with a windows media player error msg
COOD1199, (sometimes 1198). I tried downloading K-Lite codec pak 3.5.7 full
but it didnt help. It did place the media player classic on my desktop. the
file i am trying to play is 011_ie7tabhome.wmv I've gone about as far with
it as i can. problem is i don't know much about codecs

need help (big time)

--

5string

Google · Sponsor

Singapore Web Design · Guest

Hello,

See if the below helps
http://support.microsoft.com/kb/911710

--
Singapore Web Design
http://www.bootstrike.com/Webdesign/
Singapore Web Hosting
http://www.bootstrike.com/WinXP/faq.html
Windows XP FAQ

"5string" <5string@discussions.microsoft.com> wrote in message
news:837A0D50-1E45-4FBA-B533-D5E24200BECD@microsoft.com...