Posted: Tue Dec 18, 2007 10:43 pm Post subject: Re: TRIAL Home Office Student 2007
Is Office 2007 trial available for Non US residents?
I'm having problems downloading Home & Student Edition trial version. During
the process of downloading trial Office 2007 one has to enter personal
information on "Your information" form. On that form only United States is
available as selection for Country field. But regardless of the entered
information, outcome when submitting this form is always the same, page is
redisplayed but with an error message:
"We are sorry, but we are unable to complete your request.
The following problem(s) exist:
We are sorry, we are unable to complete your request. You are attempting to
submit an order without any items in your shopping cart. Please try again."
I've tried emailing support, their answers were that I have to clean-up
cookies and that I should access this trials download page from Microsoft
page localized for my country (Serbia), all of which I did and it didn't
help. My impressions are that support didn't even bother to read my
questions, I strongly believe that if they tried to go through trials
download procedure they would have encountered same error.
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