Windows messenger

feelance · Guest

Is there a way to delete the pop up box that asks me to sign in to Windows
Messenger every time I open my outlook express? And next comes a box that
says enter contact names. I don't want to use windows messenger and don't
want this to appear. I tried going to control panel and add/remove programs
but there is nothing listed there that has "messenger" in it. Even tried to
restore my computer to an earlier date before this started appearing. No
luck. Did I sign up for this? And if so, how do I delete it?

Google · Sponsor

Jonathan Kay [MVP] · Guest

Greetings,

Sure is. Close Outlook Express, and then download and run this .reg file:
http://messenger.jonathankay.com/downloads/stopmessenger_oe.reg

It shouldn't bother you again.
--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"feelance" <feelance@discussions.microsoft.com> wrote in message
news:B3675571-CBEF-420A-8289-F5FE2AF935F4@microsoft.com...

Mathew · Guest

"Jonathan Kay [MVP]" wrote:

Mathew · Guest

I am hoping you can help me.
I am running winXP Pro, serv pk 2, installed the latest and greatest Windows
Live Messenger (even tried the Beta version), and when I try to use Remote
Assistance I get this message:
Your invitation was not sent because you need the latest version of
Messenger to use the Remote Assistance feature. Please go to the Windows Live
Messenger update site to install the latest version.

I have tried to uninstall, reboot, reinstall, in various ways and cannot
seem to solve the problem.

Can you help?

Thanks,

Mathew

Jonathan Kay [MVP] · Guest

Greetings Matthew,

What's indicating is that you need Windows Messenger installed to do Remote Assistance in
Windows Live Messenger.

Yes you need the old Windows Messenger to do something in the latest Windows Live Messenger.
I realize the wording is wrong and I realize the link is wrong. It's been reported and
someday Microsoft might even fix it.

Anyway, what you need to do is install Windows Messenger (you don't need to use it, it just
has to be there) from:
http://microsoft.com/downloads/details.aspx?FamilyID=a8d9eb73-5f8c-4b9a-940f-9157a3b3d774

After this, Remote Assistance should work from Windows Live Messenger.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"Mathew" <Mathew@discussions.microsoft.com> wrote in message
news:BF5E7AF3-D3EF-466C-8285-7F34F925346A@microsoft.com...

The Happy Bunny · Guest

Gee thanks man, almost tore my hair out after upgrading to live messenger 8.5
then getting this error -

Your invitation was not sent because you need the latest version of
Messenger to use the Remote Assistance feature.

Found you reply, followed the link & it worked like magic.

Happy Bunny again!!!

"Jonathan Kay [MVP]" wrote:

Jonathan Kay [MVP] · Guest

Hi,

For the record, I have tried to get this fixed, unsuccessfully. :(

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--

"The Happy Bunny" <The Happy Bunny@discussions.microsoft.com> wrote in message
news:444BB830-26C8-41EF-AF25-FA5509867CD4@microsoft.com...