Disappearing custom menu items

Artful_Dodger via OfficeK · Guest

I have Word 2003 running on Windows XP Prof.

My custom menu is spontaneously ceasing to be a menu (into which I can drop
macros that open certain documents I use frequently). Plus, the macros are
disappearing. Even stray macros are spontaneously appearing in my custom
menu after the ones I put there disappear. Once, I clicked on the now empty
menu and a "ghost" outline of a 3/4" box appeared in the middle of the text
of the document that happened to be loaded.

This is how I create the menu and populate it with macros:

I drag a new menu to the toolbar from Customize-->Commands-->Commands box.

I rename the menu "Writing".

Still under "Customize" I drag two macros to this new menu it. They stay
there and work ok for a brief time and then the problems above occur.

I've read some of the other discussion under "Word errors" but the discussion
seems not to apply directly to my problem. I'm not using any add-ins to my
knowledge and I'm not doing anything that involves the Start menu or any Word
startup option.

Any help would be much appreciated.

Kindest regards,

Artful

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Artful_Dodger via OfficeK · Guest

PS -- My custom menu APPEARS to be stable if I place it in a separate toolbar
(created by me). Placing the menu next to the "Help" menu for Word (File,
Edit, View, etc.) seems to make it vulnerable to deletion or whatever word
does to that series of commands/menus.

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Artful_Dodger wrote:

Graham Mayor · Guest

Do you have any add-ins loading with Word - Acrobat in particular is
notorious for imposing its footprint on the menu area?

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Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
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Artful_Dodger via OfficeKB.com wrote:

Artful_Dodger via OfficeK · Guest

I don't think so. I had Blogger for Word installed but recently deleted it
as I never used it.

Problem arose before and after that deletion.

No as to Acrobat. I think, yes, I installed Cyrillic-Latin capabilities for
Word, now that I think about it.

The solution seems to be to create a separate toolbar and work within that.
The items I've had up in my separate toolbar have remained there and worked
fine. The separate toolbar seems to avoid the problems created by add-ins of
which you speak. I like having this toolbar open and available and there was
no particular reason to add my menu to the Word menu area.

I'll delete the C-L module/add-in if I continue to have the same problem.

Thank you for your response. I think I can see that there are subterranean
forces at work in the menu area that are best avoided if at all possible.
The "ghost" box I described seems consistent with something "more" happening
in the menu area.

Graham Mayor wrote: